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10 Of The Best Use Cases Of Educational Chatbots In 2023

educational chatbots

The more context, details, and nuances you give the chatbot the more it has to work with to generate responses. For example, instead of asking “How do I write a course syllabus?”, you might instead say “I am a university instructor developing a new introductory course on genetics. Can you assist me in developing a useful and clear syllabus for first-year students?

  • This user-friendly option provides convenient and efficient access to information, enhancing the overall student experience and streamlining administrative processes.
  • Like all of us, teachers are bound by time and space — but can educational technology offer new ways to make a teacher’s presence and knowledge available to learners?
  • It used Artificial Intelligence Markup Language (AIML) to identify an accurate response to user input using knowledge records (AbuShawar and Atwell, 2015).
  • In contrast, two-way user-driven chatbots build accurate answers word by word to users (Winkler & Söllner, 2018).

The authors found that chatbots are used for health and well-being advocacy, language learning, and self-advocacy. Chatbots are either flow-based or powered by AI, concerning approaches to their designs. AI chatbots equipped with sentiment analysis capabilities can play a pivotal role in assisting teachers. By comprehending student sentiments, these chatbots help educators modify and enhance their teaching practices, creating better learning experiences. Promptly addressing students’ doubts and concerns, chatbots enable teachers to provide immediate clarifications, fostering a more conducive and effective learning environment.

Key Capabilities of REVE Chatbot for Education Industry

By harnessing the power of generative AI, chatbots can efficiently handle a multitude of conversations with students simultaneously. The technology’s ability to generate human-like responses in real-time allows these AI chatbots to engage with numerous students without compromising the quality of their interactions. This scalability ensures that every learner receives prompt and personalized support, no matter how many students are using the chatbot at the same time. Education as an industry has always been heavy on the physical presence and proximity of learners and educators.

educational chatbots

It means that every user gets a different response for a similar inquiry. Released a month after Facebook messenger, MOOCBuddy was a bot for finding the right Massive Open Online Course (MOOC). Services like Coursera or edX made online learning widely available but choosing the right class was still a problem. MOOCBuddy talked to people and suggested courses based on the topic, language, duration, accreditation and several other factors. MOOCBuddy was likely the first chatbot of its kind, but at the moment it is no longer available.

Chatbots come in handy

This enables Juji chatbots to serve as a student’s personal learning assistant or an instructor’s teaching assistant, to personalize teaching and optimize learning outcomes. For an educational chatbot to work, it is necessary to design a fluid conversation that responds to the users’ needs and that they do not feel they are wasting their time. Questions should have a few answer options (“yes,” “no,” particular words…) to prevent the ‘dialogue’ from being diluted. A chatbot is a computer program that acts as an assistant that simulates and processes human conversations, communicating with users through text messages. This technology allows the user to have a conversation in which the bot solves their doubts without a person answering. Chatbots collect student data during enrolment processes and keep updating their profiles as the data increases.


One significant advantage of AI chatbots their ability to provide personalized and engaging learning experiences. By tailoring their interactions to individual students’ needs and preferences, chatbots offer customized feedback and instructional support, ultimately enhancing student engagement and information retention. However, there are potential difficulties in fully replicating the human educator experience with chatbots. While they can provide customized instruction, chatbots may not match human instructors’ emotional support and mentorship.

Provide context and background details to generate more useful responses

While some courses may end up in a week, others may take a month or two. Also, educators can’t take a class regularly and focus on the faster completion of the courses. Therefore, it is important to have a systematic course schedule designed keeping in mind the time set and availability of the teachers. Have a look at all its various uses and design your educational bots accordingly. Education, being one of the essentials, needs timely updates to keep up with the contemporary world.

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